News

Westfield, MA— James C. Hagan, President and CEO of Westfield Bank, is pleased to announce that Steven Gold has been appointed Business Specialist at the Bank's West Hartford location. He will be responsible for business development in the assigned territory, along with supporting the Branch Manager with leadership and management of branch service, sales, and operations as needed.   Gold brings ...read more

Running a small business comes with an abundance of unknowns, but few owners stop long enough to plan for the truly disruptive ones. Natural disasters, cyberattacks, supply chain breakdowns, or even a sudden illness can all push operations to the brink. While these threats seem distant until they’re not, having a clear-eyed emergency strategy in place can mean the difference between recovery and ...read more

Customer referrals are a key driver of business growth and trust. They attract new clients while strengthening the perception of your brand. Strategic actions tailored to your audience can boost referral rates effectively. Consistent engagement and providing exceptional value encourage customers to share their experiences. Personalizing interactions can also deepen loyalty and inspire ...read more